Takabat11 FAQ — All Your Questions Answered in One Place

To create an account, you will need: an active Bangladeshi mobile number, a valid email address, your full name and date of birth, and a strong password. NID is not required for registration, but a copy of your NID will be needed for KYC verification when making withdrawals.

Only one. Under takabat11's policy, each mobile number, email address, and payment method may only be associated with a single account. If multiple accounts are detected, all of them will be suspended and any balance may be forfeited.

KYC (Know Your Customer) is the identity verification process. You will need to complete KYC the first time you make a withdrawal exceeding ৳5,000. Simply submit photos of the front and back of your NID card along with a selfie. Verification is typically completed within 24 hours.

Your username cannot be changed once created. However, you can update your email address. Go to Profile Settings, enter a new email, and confirm it with the verification code. Contact support if you run into any issues.

Go to Settings and select the permanent self-exclusion option under "Responsible Gaming". Alternatively, email support@takabat11.com. Make sure to withdraw your balance before closing your account. Learn more Responsible Gaming on the page.

No. You must be at least 18 years old to open an account on takabat11. Providing a false date of birth will be flagged during KYC verification and your account will be suspended.

Start by resetting your password. Login pageClick the "Forgot password?" link on the login page. Enter your registered mobile number or email to receive a reset link. If you still have trouble, contact support@takabat11.com.

Yes. Go to Profile Settings to upload a photo of your choice. Images must be in JPG or PNG format and no larger than 2MB.

The minimum deposit at takabat11 is just ৳500. Deposits can be made via Mobile Pay, Nagad, and Rocket. Maximum single deposit limits vary depending on the payment method.

Deposits via Mobile Pay, Nagad, and Rocket are instant — funds are usually credited within 1–3 minutes. Bank transfers may take between 30 minutes and 2 hours.

Withdrawals to KYC-verified accounts are typically processed within 5–15 minutes. For a first-time large withdrawal, it may take up to 24 hours. Funds will be sent to your registered payment number.

The minimum withdrawal amount is ৳500. Winnings from bonuses are subject to wagering requirements before withdrawal. Regular deposited funds can be withdrawn at any time.

First, refresh the page and wait 5 minutes. If the funds still haven't arrived, take a screenshot of the transaction and send it to support@takabat11.com or contact us via Live Chat. Issues are usually resolved within 30 minutes.

Currently supported payment methods:

• Mobile Pay (Personal & Merchant)
• Nagad
• Rocket
• Visa/Mastercard Debit Card
• Bank Transfer (selected banks)

takabat11 does not charge any withdrawal fees. However, Mobile Pay or Nagad may apply their own transaction charges. Your first withdrawal of the month is free; provider charges may apply to subsequent withdrawals.

No. For security reasons, withdrawals can only be made to your own registered payment number. Any attempt to withdraw to another person's number will result in the transaction being declined.

After registering, you will automatically receive a 100% bonus on your first deposit (up to ৳5,000). No promo code is needed — the bonus is applied to your first deposit automatically. Learn more on the bonus page here.

Wagering refers to the number of times you must bet your bonus funds before you can make a withdrawal. The wagering requirement for takabat11's welcome bonus is 10x and must be met within 30 days. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in bets before withdrawing.

For every successful referral, you earn ৳200 and your friend receives a ৳100 bonus. The bonus is activated once your friend makes their first deposit. You can find your referral code in the "Refer & Earn" section of your profile.

Any unused bonus balance is automatically cancelled once it expires. If wagering is not completed within the validity period, the bonus will be forfeited. Always stay informed about your bonus expiry — Bonus Page Check here.

If you meet the daily betting threshold, you'll receive a cashback bonus the following day. Cashback can be up to 5% of your losses and is credited to your account automatically with a 24-hour validity.

Yes, bonuses can be used to bet on all sports events. However, some specific bonuses may only apply to certain sports or markets. Always read the terms and conditions in the bonus details.

Yes. You can cancel an active bonus from the Settings or Bonus section. Cancelling a bonus will forfeit the bonus amount along with any associated winnings. Cancel your bonus if you wish to withdraw without meeting the wagering requirement.

Betting is available across 30+ sports. Featured sports include:

• Cricket (IPL, BPL, T20 World Cup, Test)
• Football (Premier League, La Liga, Bundesliga)
• Kabaddi, Badminton, Tennis
• Esports (CSGO, LoL, Dota 2)

Live betting lets you place bets in real time while a match is in progress. Odds are updated moment by moment, and you can bet ball-by-ball or over-by-over. Combining live betting with live streaming makes for an even better experience.

If a match is cancelled or abandoned, all bets will be voided and your full stake will be refunded. If the result is determined by the D/L method due to rain, bets remain valid. For full details, see the Betting Rules Terms & ConditionsAvailable at

The minimum bet is ৳10. The maximum bet depends on the match, the market, and your account tier. High Roller members are eligible to place larger bets.

takabat11 uses Decimal odds. For example, odds of 1.85 mean a ৳100 bet returns ৳185 if you win — a profit of ৳85. The higher the odds, the lower the chance of winning, but the greater the potential payout. Betting Tips The page has a detailed guide.

Once a bet is confirmed, it generally cannot be cancelled. However, if the "Cash Out" feature is available, you can withdraw part or all of your stake before the match ends. Cash Out may not be available for all matches.

An accumulator, or "Acca", is a single bet that combines multiple matches — you need to win all of them. If any one leg loses, the entire bet is lost. However, if all legs win, the odds are multiplied together, making huge returns possible. A minimum of 2 matches is required.

Two-Factor Authentication (2FA) adds an extra layer of security by requiring a one-time OTP in addition to your password. To enable it, go to Settings → Security → 2FA. You can use a mobile OTP or the Google Authenticator app.

Change your password immediately and log out of all devices. Notify us at support@takabat11.com. Check your account activity log for any suspicious transactions.

It's recommended to change your password every 3 months. Make sure your password includes uppercase and lowercase letters, numbers, and special characters. Never reuse the same password across other sites.

Yes. takabat11 uses 256-bit SSL encryption. Your personal information is never sold or shared with third parties. Learn more Privacy PolicyRead more at

Always visit takabat11.com directly. Do not click on links from unknown sources or suspicious emails. takabat11 will never ask for your password via SMS or email. If anything seems off, contact our support team immediately.

You can have up to 3 active sessions across different devices at the same time. Go to Account Settings to view your active sessions and log out of any unrecognised devices.

Email support@takabat11.com immediately and notify us via live chat. Our security team will temporarily lock the account and launch an investigation. Once your identity is verified, access to your account will be restored.

takabat11 App — Direct Download Page from there. You'll find the APK file for Android and the App Store link for iOS. The app is currently not available on the Play Store.

First, go to your phone's Settings → Security and enable "Unknown Sources" or "Install unknown apps." Then download the APK file, open it, and tap Install. For a detailed guide, on the download page available.

Check that your phone has enough storage space (at least 50MB). Make sure Unknown Sources is enabled. Re-download the APK file. If the problem continues, email support@takabat11.com with your phone model and Android version.

App users enjoy a number of exclusive benefits: push notifications, biometric login, faster loading, and mobile-exclusive bonuses. All features are available on the website, with the exception of push notifications.

When you're logged in to the app, you'll receive automatic notifications whenever a new update is available. Alternatively, Download Page Download the latest version from the download page. You do not need to uninstall the old app — installing directly over it will update it.

iOS users the Download page. You can go to the App Store via the iOS link. Compatible with iOS 14+ devices. After installation, go to Settings → General → VPN & Device Management to trust the app.

Yes, it's the same account. Whether you bet on the website or the app, your balance and betting history are all in one place. Simply log in with the same username and password on both platforms.

Force-stop the app and reopen it. Clear the cache by going to Settings → Apps → takabat11 → Clear Cache. Then install the latest version. If the issue persists, email support@takabat11.com with your device details.